It is necessary that subscribers visit the primary Business Office at Madame Estate to exchange their analog box in order to continue receiving service.
To provide all customers the opportunity to gradually transition to the digital platform and to accommodate the change to the new digital platform, St. Maarten Cable TV will simulcast the analog channels until May 1, 2012.
, the Company will cease transmission of the analog channels and the Pioneer converters will no longer receive the signal.
Subscribers in the areas listed below should come in during the periods mentioned to swap their analog cable box for a digital box. Customers must also bring their remote(s), coupon book and a valid ID.
Those subscribers that have a shield on the cable box or not able to remove their cable box should call the customer service department at 542-4361 for further instructions.
Area #1: February 1, 2012 to February 13, 2012
Madame Estate/Fort William
Sucker Garden, Upper & Lower
Area #2: February 14, 2012 to February 24, 2012
Philipsburg / Fort William
Guano Bay / Hope estate
Area #3: February 27, 2012 to March 9, 2012
Dawn Beach / Oyster Pond / Red Pond
Defiance / Middle Region
Area #4: March 1, 2012 to March 13, 2012
Pelican
Simpson Bay
Area #5: March 12, 2012 to March 22, 2012
Belvedere / Rice Hill
Dutch Quarter / Union Farm
Area #6: March 14, 2012 to March 23, 2012
Airport Road
Beacon Hill
Area #7: March 23, 2012 to April 4, 2012
Illidge Road / Bush Road / Cul De Sac
Betty's Estate / Saunders / Mary's Fancy
Area #8: March 26, 2012 to April 5, 2012
Cole Bay
Cay Bay
Area #9: April 5, 2012 to April 17, 2012
Cay Hill / Belair
Ebenezer / St. Peters / South Reward / L.B. Scott Road
Area #10: April 10, 2012 to April 20, 2012
Maho / Pointe Pirouette
Low Lands
Area #11: April 18, 2012 to April 30, 2012
Pointe Blanche
Customers are also encouraged to call the office at 542-4361 or contact the office online at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to gather all the pertinent information prior to visiting the Business Office. St. Maarten Cable TV's Customer Service Representatives will gladly provide the requisite information needed to accelerate the process. Information about the swap process will also be included on St. Maarten Cable TV's website at www.innovativevi.net/sxmcable.
